REFUND POLICY
1. GENERAL
- This website with the URL of https://polarlinguist.com/ (“Website/Site”) is operated by Polar linguist (“We/Our/Us”).
- We are committed to providing Our customers with the highest quality product and Services. However, on rare occasions, product and Services may be found to be faulty or deficient. In such cases, We offer return and refund facilities in accordance with this Refund Policy (“Policy”).
- By using this website, You agree to be bound by the terms contained in this Policy without modification. If You do not agree to the terms contained in this Policy, You are advised not to transact on this website.
- We offer a 7 days refund Policy for the eligible Products.
- Please read this Policy before making a purchase on this Website, so that You understand Your rights as well as what You can expect from us if You are not happy with Your purchase.
2. DEFINITIONS
- “Business Days” – means a day that is not a Saturday, Sunday, public holiday, or bank holiday in India or in the state where our office is located.
- “Customer” – means a person who buys any goods or availing services for
consideration but does not include a person who purchases such goods or avail services to resell them.
- “Date of Transaction” – means the date of purchase of any product or service, which includes the date of any renewal processed in accordance with the terms and conditions of the applicable product or service agreement.
- “Website” – means this website with the URL: https://polarlinguist.com/.
3. REFUNDS RULES
- You can cancel the order after the Date of Transaction within 7 days. The order cannot be cancelled after 7 days.
- We will not process a return if You have placed the order for the wrong or incorrect product or service.
- When you make a cancellation, We will refund the full amount, less the transaction charges.
- Return or refund shall only be considered once the Customer concerned produces relevant documents and proof.
- Return and refund shall be subject to testing and verifying the alleged fault by an authorized person on behalf of Us.
- The product will be eligible for replacement only if the same product/model is available in stock. In case the same product/model is out of stock, a refund shall be provided.
- Once qualified, the refunds are applied to the original payment option.
- Please be informed that the money will be refunded to the Bank account with the details provided by you to Us in 45 days.
4. FORCE MAJEURE
We shall not be considered in breach of guarantee or terms of service and shall not be liable to the Customer for any cessation, interruption, or delay in the performance of its obligations by reason beyond Our control including natural disasters, pandemics, fire, an act of God or public enemy, famine, plague, the action of the court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen.
5. CONTACT US
For any feedback, concern, or query, You may please reach out to Us on the contact details below.
Customer Care: info@polarlinguist.com